主要内容

网上值机和我的预订帮助

订单号

订单号是特定于单个预订的唯一代码。订单号也称为记录/预订代号(或 RecLoc)、PNR 代码、确认号或参考号。It can be found on your tickets, booking confirmation or travel documentation. Our booking reference is a six digit alphanumeric combination. You'll see on our eTickets we refer to this number as a 'booking reference'.

电子客票号

Your eTicket number starts with 932 and is 13 digits long. It can be found on your tickets and booking confirmation. You can use this number to check in online and log into My booking.

维珍假日订单号
If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. 该号码位于您的假日产品发票的顶部。

旅行社订单号
我们也接受大多数旅行社开具的订单号。这些号码为六位字母数字组合,通常列于旅行文件中,也可要求您的旅行社提供。

如果您无法找到自己的订单号或遇到任何难题,请致电 0344 209 7310 联系我们的呼叫中心。

输入姓名
在网上值机时:If you've used a middle name(s) when making your booking, you'll need to add these to your first name in order to retrieve your booking.

例如,John Robert Smith 要输入:

名字:JohnRobert
姓氏:Smith